All returns require prior authorization made within 30 days of the invoice date and a RMA (Returned Merchandise Authorization) number.
Returns will not be accepted after 30 days of the invoice date.
Items must be in resalable condition upon arrival.
Returns will be subject to a 15% restocking fee. Original shipping and handling is nonrefundable. Return shipping costs will not be reimbursed.
Custom order items are non-refundable.
To receive a RMA number, please email us at firstname.lastname@example.org. Please be able to provide the purchase order or invoice number of the item(s) being returned.